We respect the intellectual property rights of others and expect our users and merchants to do the same. In accordance with the Digital Millennium Copyright Act (DMCA) and general international intellectual property laws, we will respond expeditiously to claims of infringement that are reported using the procedures outlined below.
Upon receipt of a valid and complete notice, we will remove or disable access to the allegedly infringing material and make a good-faith effort to contact the affected party so they may submit a counter-notification if they believe a mistake has been made.
- How to File an Infringement Claim
If you are a rights holder (or authorized to act on behalf of one) and believe that content available on or through our website infringes your copyright, trademark, or trade dress, please submit a written notice to our Designated Agent containing the following details:
- Contact Information: Your full legal name, physical address, telephone number, and email address.
- Identification of the Original Work:
- For Copyright: Direct links to the original copyrighted work or a detailed description of the artwork/content.
- For Trademark/Trade Dress: The specific trademark, country of registration, registration number, and the category of goods covered.
- Identification of the Infringing Material: The specific URL(s) of the page(s) on our storefront containing the allegedly infringing material. General store URLs are not accepted; we require direct links to the specific product or image.
- Description of Infringement: A clear explanation of how the material violates your rights (e.g., exact image used without authorization, text copied directly, or unauthorized trademark use in the product title).
- Required Legal Statements: You must include the following verbatim statements in your notice:
“I confirm that I have a good-faith belief that the use of the material in the manner complained of is not authorized by law, principles of fair use, the copyright owner, or the copyright owner’s agent.”
“I swear, under penalty of perjury, that the information in this infringement notice is accurate, and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
- Signature: Your physical or electronic signature.
Please send your completed notice to our support team at [Your Support Email Address] with the subject line: “Intellectual Property Takedown Request”.
- Counter-Notification Procedure
If your content has been removed due to an IP claim and you believe this action was the result of a mistake, misidentification, or that you hold the lawful right to use the content (such as through fair use or explicit licensing), you may file a counter-notice.
Your counter-notification must be sent to our support email and must contain:
- Identification of the Material: Description and prior URL location of the content before it was removed or disabled.
- Statement Under Penalty of Perjury:
“I swear, under penalty of perjury, that I have a good-faith belief that the content was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.”
- Jurisdiction Agreement Statement: A statement that you consent to the jurisdiction of the Federal Court for the judicial district in which your address is located (or an appropriate international judicial body if located outside the United States), and that you will accept service of process from the original complaining party.
- Your Contact Details: Full legal name, mailing address, telephone number, and email address.
- Signature: Your physical or electronic signature.
Timeline for Restoration
Upon receiving a valid counter-notice, we will forward a copy to the original complainant. Unless the rights holder notifies us within 10 to 14 business days that they have filed a legal action seeking a court order to restrain the display of the content, we reserve the right to reinstate the removed material to our storefront.
Legal Notice: Under applicable intellectual property laws (including Section 512(f) of the DMCA), any person who knowingly and materially misrepresents that material or activity is infringing, or was removed by mistake, may be held liable for legal damages and attorney’s fees. If you are unsure whether materials infringe your rights, we strongly advise consulting with a qualified attorney before submitting a claim.